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Jazz and Creative Institute + Tiny Voice Box

SCHOOL POLICY AGREEMENT 2018 - 2019

1. OUR VALUES & PROMISES

As a music school community directed by a husband/wife team and our trusted professional musical colleagues within the Southwest Michigan region. We are committed to excellence and the positive transformation of our community. We will always treat our students and families with the utmost care and respect and give you our best when it comes to instruction. We will own up to our mistakes (they DO happen sometimes!) and make them right. In order to build a great community, we need you to communicate your feedback, questions, and/or concerns and we promise to respond with a problem-solving attitude. Our organizational values include artistry/creativity, authenticity, transparency, professionalism, excellence, diversity and generosity.

2. STUDENT/FAMILY EXPECTATIONS

The opportunity to study music and to play or perform that music with others can change lives. As in most things, the more you put into it, the more you get out of it. We all know countless people who wish they hadn’t quit piano lessons long ago! Here’s how to get the most out of studying with us:

  • Commit to practicing a little bit each day, or at least 5 days/week.

  • Be prepared for and on time (or a little early) to all scheduled lessons, classes, rehearsals, and performances.

  • Challenge yourself to show up and meet new people and play with those new people. We all struggle with insecurities and self-doubt from time to time.

  • Represent yourself with the utmost character at all times.

  • Communicate as soon as possible if you have any problems, concerns, or scheduling conflicts.

Please note: To provide a positive and safe environment to all, we reserve the right to suspend lessons without refund at any time of students (or their parents) who act in an unsafe or disrespectful manner to anyone in our facility.

3. COMMUNICATION

We utilize an online portal, My Music Staff, for all communications, invoices, payments, scheduling, and more. Upon registration, students and/or parents will receive login information. You can bookmark the login page at https://jazzandcreative.com/loginregister/. If at any point you need help or have questions about My Music Staff, please don’t hesitate to reach out. We will always return your call or email in a timely and professional manner. While we’ll strive to use Facebook and Instagram to keep people in the loop, know that email will be the final word in terms of our school communications. Please reach out anytime via email (benje@jazzandcreative.com) or during normal business hours via text to Benje at 616-706-3946.

4. TUITION

Tuition is paid monthly for all programs. There is no ongoing contract, but prepaid tuition cannot be refunded. Rates are as follows:

Lesson Programs

    Jazz Academy (two options): Includes Sat. Morning Open Studios and Monthly Jam Session

         - Weekly 30-minute lessons = $125/month

         - Weekly 60-minute lessons = $250/month

    Tiny Voice Box for Singers (two options*): Includes Sat. Morning Open Studios and Monthly Performance Practice

         - Weekly 25-minute lessons = $115/month

         - Weekly 50-minute lessons = $230/month

         *Individual private lessons available at $30/25-min lesson and $60/50-min lesson

Ensemble Programs

Kalamazoo Youth Jazz Orchestra (7 months; Nov - May): Includes weekly 2-hour rehearsals; 8+ performances

- Orchestra Tuition Only = $105/month ($735 season total)

Joining Jazz Academy is highly recommended!

- Orchestra Tuition + 30-min Jazz Academy Tuition = $200/month                    

- Orchestra Tuition + 60-min Jazz Academy Tuition = $300/month

Kalamazoo Youth Jazz Lab Band (7 months; Nov - May): Includes biweekly 1.5-hour rehearsals; 4+ performances

- Lab Band Tuition Only = $55/month ($385 season total)

Joining Jazz Academy is highly recommended!

- Lab Band Tuition + 30-min Jazz Academy Tuition = $160/month

- Lab Band Tuition + 60-min Jazz Academy Tuition = $285/month

Youth Saxophone Ensemble (6 months; Dec - May): Includes biweekly 1.5-hour rehearsals; 4+ performances

- Lab Band Tuition Only = $55/month ($385 season total)

Joining Jazz Academy is highly recommended!

- Sax Ensemble Tuition + 30-min Jazz Academy Tuition = $160/month

- Sax Ensemble Tuition + 60-min Jazz Academy Tuition = $285/month

The number of private lessons per month varies based on 46 total lessons/year and will be between three and five depending on the number of holidays/breaks in a given month (see our 6 weeks of closings below). Tuition is billed monthly on the 25th of the month before the one being billed. By the 1st of the month, invoices must be paid in full via My Music Staff to secure student’s spot in their studio for that month. If a student joins mid-month, that student will be invoiced for the prorated amount for the number of lessons in that month. The invoice must be paid in full prior to the first lesson given.

5. PAYMENTS

All statements are always available via our “My Music Staff” student portal web-based service. All families have the ability to create usernames and passwords to view invoices, enroll in special events, and make payments. To do this, please visit our website and click Login/Register in the menu from www.jazzandcreative.com. Receipts are emailed following payment.

Our preferred method of payment is by Credit Card via the Student Portal. We do not autobill, so please be aware that while you may securely store a card on file you must login and pay by the 1st of the month. Other payment options must be arranged by the 1st of the month in order to avoid a late fee or losing your spot.

Payments received after the 1st of the new month will be considered late and are subject to a $30.00 late fee. We will send you a reminder if your payment did not go through or if your card expires. After the 5th of the month, issues with late payment will affect your enrollment. Unfortunately, we cannot accept credit cards in person.

6. SCHEDULING

Our staff will find mutually agreeable time between both teacher and students for the whole month. Changes of days and/or times can not happen week to week (please see Cancellations). If a student or teacher needs to change a regular lesson time, we will do that on a long-term basis (month or more). Please consider a month out before committing to a day and time. We will start and end lessons, rehearsals and events on time. When scheduling, please note that you or your student may not have access to the building before or after any given lesson due to the nature of our current schedule. We cannot assume responsibility for children’s safety outside of their time with the teacher in lessons or during a staff-managed event.

7. CANCELLATIONS & CLOSINGS

Cancellations by Management or Faculty Instructors: We pride ourselves on having some of the best professional musicians in our region on faculty and we encourage them to perform regularly. Those experiences benefit our students directly! For this reason, our primary faculty might have to miss some lessons. We will not cancel lessons based upon their absence, but instead select a substitute teacher who is also a highly-skilled professional performer/educator. This is a benefit of the program, that students become introduced to the wider professional musician community - a career based on relationships and networking - and learn various approaches from different teaching styles.

Cancellations by Student/Parents: If a student must miss a lesson for any reason, they must contact JCI as soon as possible (benje@jazzandcreative.com; 616-706-3946). We do not reschedule individual missed lessons, but the student may attend the makeup group class on the last weekend of the month. Register on My Music Staff to ensure a spot. If a student is unable to attend that class, there will be no other makeup opportunity offered and no refund for the missed lesson will be given.

The Jazz and Creative Institute runs year-round except for the following week-long (Sun - Sat) breaks:

Thanksgiving Break: November 18 - 24

Winter Holiday Break (2 wks): December 23 - January 5

Spring Break: March 31 - April 6

Memorial Day Break: May 26 - June 1

July 4th Break: June 30 - July 6

Cancellation of classes/lessons due to unsafe weather will be up to the discretion of the Directors/Faculty. We will typically follow Kalamazoo Public School district’s decision on school closure and cancellation of after school activities. School delays will not affect our activity. We cannot provide refunds based on cancelled lessons, but you may attend the monthly makeup lesson. Cancellation notifications will be made via email.

8. LEAVING US

We’re sorry to see you go! Give a word to your instructor and/or the co-directors. Prepaid tuition is non-refundable.

9. LIABILITY, PERSONAL SAFETY, AND CHILD PROTECTION.

There is very little physical risk involved with playing music and we work hard to plan all of our events so that everyone is as safe as possible. In the event that something unexpected happens, we will be there to provide support to the best of our ability. Please keep in mind that our space is shared both with the Kalamazoo Piano Company and with the general public since it is a retail environment. FOR THEIR SAFETY, DO NOT LEAVE CHILDREN UNATTENDED. The Jazz and Creative Institute has liability insurance covering our faculty and equipment. However, if you or a member of your family accidentally damages our property or equipment, out of respect for what we are trying to do, please offer to make it right. We are friends here!

In order to create a safe learning environment for all people, we are committed to the following measures:

During a private lesson, the instructor is required to teach in a room with a window or a door ajar. Parents are always welcome to stay in a waiting area within earshot of a private lesson. A parent is welcome to check the window or open door at any time without disturbing the lesson. In situations where a group (two or more students) is working on music there will always be at least one adult in charge. Jazz and Creative Institute also agrees to and upholds the We Have Voice Code of Conduct: http://www.wehavevoice.org/.

The Jazz and Creative Institute does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities or operations. We are committed to providing an inclusive and welcoming environment for all members of our community.

10. AGREEMENT

Agreeing to this policy indicates your acceptance of our posting photos and videos of you or your child online (without names, unless you tag it yourself). If you do not want any photos online, please email benje@jazzandcreative.com the names of the students with “NO SOCIAL MEDIA” in the subject line. Thank you!

Download a PDF of these policies